Shipping and Returns
Your pack shipment Packages are generally dispatched within 3 days after receipt of order and are shipped via Delhivery or India Post with tracking and drop-off without signature.
We provide FREE home delivery on orders above Rs.500 in India. For smaller orders (below Rs.300/-) a nominal shipping charge of Rs.50/-(upto one Kg.) will be applicable. The shipping cost is based on the final price of items in your order after deducting any applicable discounts and/or offers.
Delivery Time We deliver most of our products within 2-15 working days in India.
General Information Shipping Partners: To ensure safety & integrity of your order, we ship all our products only through the best of courier companies powredby shipmile.
Order Tracking When your order is dispatched, we send you a dispatch email along with a tracking id and a link to track your order. You can use this link and track your order using either your order id or the tracking id.
Refunds and Cancellations: We at BharatArt.com believe in keeping our dear customers happy and satisfied with all their experiences with us. At the same time, we would be there to help you whenever you do so due to certain circumstances. As a first step we are laying out our cancellation and return policy to take care of your hassles.
ORDER NOT SHIPPED YET: In case of cancellations, no cash refund will be made; however, you will receive the paid amount in the form of Credits which can be used on your next purchase anytime during the next 6 months.
ORDER SHIPPED: Once the order has been shipped from our warehouse, you will not be entitled for any refund and it will become a return on your side.
ORDER WAS DAMAGED WHEN RECEIVED: We take utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond our control, the items delivered might get damaged in transit. We would be more than happy to replace or cancel your order under such circumstance.
Please note: You must inform us about your return decision within 48 hours from the date of delivery. Mail us at firstname.lastname@example.org.
The return of the product is to be done on your side and you will have to bear the expenses of return shipping. We currently do not provide a reverse pick up service. We shall provide you the shipping address as to where the item has to be returned.
The product should reach there in its original condition without any damage or any other kind of tampering.
The product should be returned in a well packed box so as to avoid any damage in the transit.
The shipping address provided by BharatArt.com should be clearly mentioned on the package to be returned and in complete detail.
Customized orders are in no way eligible for cancellation.
INCORRECT ITEMS RECEIVED: We are proud of the robustness of our fulfilment process and the right shipment would reach the right person at the right place. In case you receive items that are different from the ones you ordered, we will ship the right items to you right away. Please send us an email at email@example.com with the order ID and complaint details. Refund would be processed after the item has reached back to us.
Exactness Not Guaranteed:
BharatArt.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the Website may not meet your expectations.
Product Disclaimer: Most of the products on BharatArt.com are handmade; hand woven and intricately crafted, as such there may be variations in color and embellishment of the actual product against that as shown on the website. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, color settings and displaying capabilities of computer monitors, laptops or the mobile devices that you may be using. If an order is subjected to any damage, manufacturing defect or fault from our side, send in a mail at info@BharatArt.com and once we verify the same, we will refund your order in full amount.
Regards BharatArt Team